Ecoelliance

Terms & Conditions

TERMS AND CONDITION

Terms and Conditions

Effective Date: April 11, 2026 Last Updated: April 11, 2026

1. Acceptance of Terms

By accessing or using this website and placing any order, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. If you do not agree, please discontinue use of this website immediately.

2. General Use

This website is intended for personal, non-commercial use only. You agree not to misuse, reverse-engineer, scrape, or exploit any part of this platform. We reserve the right to restrict or terminate access at our sole discretion, at any time, without notice or liability.

3. Products & Pricing

  • All product descriptions, images, and specifications are provided for general informational purposes only and may be subject to change without notice.
  • We make no guarantee that product images accurately represent the exact color, size, or texture of items due to variations in display settings.
  • Prices are subject to change at any time without prior notice. We reserve the right to cancel any order placed at an incorrect or outdated price.
  • We do not guarantee continuous availability of any product listed on the website.

4. Orders & Payment

  • Placing an order constitutes an offer to purchase and does not guarantee acceptance. We reserve the right to refuse or cancel any order at our discretion.
  • Full payment is required at the time of order placement.
  • In the event of a payment failure, declined transaction, or suspected fraud, the order will be automatically cancelled and we bear no liability for any resulting loss.
  • Cash on Delivery (COD) orders are subject to cancellation if the customer is unreachable or unavailable at the time of delivery.

5. Shipping & Delivery

  • Delivery timelines are estimates only and are not guaranteed. We are not liable for delays caused by courier partners, weather conditions, strikes, public holidays, or any other circumstances beyond our control.
  • Once an order is dispatched, ownership and risk of the product transfer to the customer. We are not responsible for lost, damaged, or stolen packages after handover to the courier.
  • Shipping charges, if any, are non-refundable.
  • We are not responsible for incorrect delivery addresses provided by the customer.

6. Returns, Exchanges & Refunds

  • Returns and exchanges are accepted strictly under our Return Policy, which is subject to change at any time.
  • Items must be returned in their original, unused, and undamaged condition with all original packaging. We reserve the right to reject returns that do not meet these criteria.
  • Refunds, where applicable, will be processed at our discretion and within our standard processing timelines. We are not liable for any bank or payment gateway delays.
  • We are not responsible for returned parcels lost in transit. Return shipping costs are the responsibility of the customer unless otherwise stated.

7. Limitation of Liability

To the fullest extent permitted by applicable law:

  • This website and its owners, operators, employees, affiliates, and partners shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from the use or inability to use this website or any products purchased through it.
  • We do not accept liability for any loss of data, revenue, profits, business, or goodwill resulting from use of our platform.
  • Our total liability in any circumstance shall not exceed the amount actually paid by the customer for the specific product or order in dispute.
  • We are not liable for any third-party actions including but not limited to courier companies, payment gateways, or any external service providers.

8. Disclaimer of Warranties

This website and all products are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. We expressly disclaim all warranties including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that:

  • The website will be error-free, uninterrupted, or secure
  • Defects will be corrected
  • The website or its servers are free of viruses or harmful components

9. Indemnification

You agree to indemnify, defend, and hold harmless this website and its owners, directors, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses (including legal fees) arising out of your use of the website, violation of these Terms, or infringement of any third-party rights.

10. Intellectual Property

All content on this website — including but not limited to logos, images, text, graphics, and product designs — is the property of this business and is protected under applicable intellectual property laws. Unauthorized reproduction or use is strictly prohibited.

11. Privacy

By using this website, you consent to the collection and use of your personal information as outlined in our Privacy Policy. We do not sell your data to third parties, but may share it with service providers necessary for order fulfillment and operations.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Pakistan. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Karachi, Pakistan.

13. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time without prior notice. Continued use of the website after any changes constitutes your acceptance of the revised terms.

14. Contact

For any queries regarding these Terms and Conditions, please reach out to us through our official contact channels listed on the website.

By using this website and making a purchase, you acknowledge that you have read and agreed to all of the above Terms and Conditions.